Sureline Medical Diagnostic Lab Privacy Policy

At Sureline Medical Diagnostic Lab, we are committed to protecting the privacy and confidentiality of our patients and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Information We Collect

• Personal Information: Name, contact details, date of birth, and other identifying information.
• Medical Information: Health records, test results, and other health-related information necessary for providing our services.
• Payment Information: Billing details, payment methods, and related financial information.

How We Use Your Information

• Service Provision: To conduct laboratory tests and provide accurate results.
• Communication: To contact you regarding appointments, test results, and customer service inquiries.
• Billing and Payments: To process payments for services rendered.
• Compliance: To comply with legal and regulatory requirements.

Information Sharing and Disclosure

• With Your Consent: We may share your information with healthcare providers or other third parties with your explicit consent.
• For Legal Reasons: We may disclose your information if required by law, regulation, or legal process.
• Service Providers: We may share information with trusted service providers who assist us in operating our business and providing services to you, under strict confidentiality agreements.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure storage practices.

Your Rights

• Access: You have the right to access your personal information and request a copy of it.
• Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
• Objection: You can object to the processing of your personal information in certain circumstances.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and update the effective date at the top of this policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Sureline Medical Diagnostic Lab
Location: 1 Omotola Street, Ikosi-Ketu, Lagos State
Phone: +2348077438568
Email: Surelinediagnostics@yahoo.com